Application

What you need to know (please read before ordering)

This is a Repair Service of your existing module. You will need to remove and send your module to us for repair using the shipping labels provided to you.

The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:00 EST). After processing your order, we will email shipping labels and shipping instructions. If you don’t see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still don’t see the labels, please contact us at 1-888-712-2525

Please Note: This ICM has 2 keypads which carry 10 illumination bulbs. These bulbs are not included in the repair. If you would like us to install them while we have the ICM here, we can do so but there will be an additional charge for the bulbs.

Features:

Plug & Play: The software and settings will not be modified, making this module plug and play. No software reload or calibration is required after installation.

Quick Turnaround: Your module will be tested, repaired, tested again, and sent back to you in the same day (unless otherwise noted).

Completely Reworked PCB: All internal circuit boards are tested at the component level. Any known prone-to-failure parts that are close to the maximum tolerance are automatically replaced.

Quality Tested: All our Volvo ICMs undergo rigorous tests on our specialized custom built CAN-bus driven test bed. All functions, DTCs, and software are checked and verified for proper operation.

Lifetime Limited Warranty: This module comes with our Lifetime Limited Warranty. Please see here for more information.

Common Failure Symptoms

• Interference on the low speed network
• Display flickers on and off
• ICM isn’t lighting up and is non-responsive

How This Service Works

Step 1: Purchase our repair service online or over the phone.
Step 2: After processing your order, we will email you pre-paid shipping labels.
Step 3: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 4: We will inspect and repair your old module.
Step 5: We will send you back the repaired module the same day (unless otherwise stated).
Step 6: You install the unit back into your vehicle.

For more detailed instructions, please see here.

Technical Resources

ICM Removal Instructions