Application

What you need to know (please read before ordering)

This is a Repair Service of your existing module. You will need to remove and send your module to us for repair using the shipping labels provided to you.

The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:00 EST). After processing your order, we will email shipping labels and shipping instructions. If you do not see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still do not see the labels, please contact us at 1-888-712-2525

Important Note: Some of these gear shift modules have a damaged shaft and spinner, a crucial internal component. This is not part of the regular repair, but we can replace them for an additional $125. If your GSM has a faulty shaft and spinner, you will be contacted during the repair for authorization to proceed with replacement. This issue is present in less than 10% of the modules that come in for repair.

Features:

Plug & Play: The software and settings will not be modified, making this module plug and play. No software reload or calibration is required after installation.

Quick Turnaround: Your module will be tested, repaired, tested again, and sent back to you in the same day (unless otherwise noted).

Quality Tested: All modules undergo rigorous tests on our specialized custom-built CAN-bus driven test bed. All functions, DTCs, and software are checked and verified for proper operation.

Lifetime Limited Warranty: This module comes with our Lifetime Limited Warranty. Please see here for more information.

Repair Details

This is a repair and return service of the Gear Shift Module (GSM) for Jaguar. GSM is also referred as a gear shifter or a shift module.

Currently most of the GSM’s part numbers are on back order and are not available from the Jaguar dealer. If you are looking for a used replacement part, you will find that they cost around $400.00 dollars. What you should be aware of is that this part has a 100% failure rate, and the expensive used unit will fail sooner rather than later. In addition, GSMs are VIN coded, this means that the used part needs to be re-programmed at the dealer before it will work. So, the only sensible option is to have your own unit rebuild.

The entire rebuild process is done in the same day and part is shipped back to you at the end of the day. Except for cases where the DIY’er attempted to repair the GSM himself and broke the mechanism while dismantling it, the repair might take extra time. Please note, any parts need as a result are sold at additional cost.

We rebuilt all Jaguar shift modules, even if you part number is not listed in our “Reference Numbers” tab, and no matter what the problem it has internally. Please refer to our “Common Failure Symptoms” tab for detailed GSM failure description and associated diagnostic trouble codes.

Reference Numbers

C2Z18713 | C2Z10977 | C2Z10977E | C2Z17636 | C2Z5892| C2Z31490 | C2Z22496|C2Z29869 | C2Z30001 | C2Z30976 | C2Z5022 | C2Z22516|C2Z13266 | C2Z13145 | C2D43911| C2D24121 | C2D38657 | C2D39498 | C2D28003 | T2H1305 | T2H39458 | 8X237E453EB | 8W83-7E453-BE | CX23-7E453-BE | 9X23-7E453-BB | 8X23-7E453-AF | 8X23-7E453-EC | 8X23-7E453-EL

Common Failure Symptoms

• Shift module knob is stuck in gear and does not move at all
• Vehicle stuck in neutral, shifter rises and falls but blinks neutral
• Vehicle stuck in neutral and shifter knob won’t go up or down
• Shifter will not raise or go in gear
• Shifter will rise, but not able to be turned into gear
• Shifter dial stuck in “D”
• Parking brake does not function
• No communication with the GSM module

One or more of the following diagnostic trouble codes are stored:

• B123C-01 “Traction control/dynamic stability control status control lamp”
• P0850-29 “Park/neutral switch open circuit
• P17B-71 “Transmission range selector up and down position control error”
• P176C-11 “Transmission range selector lock control error”
• P176C-07 “Transmission range selector lock control error”
• P176C-11 “Transmission range selector lock control error”
• P176C-11 “Transmission range selector lock control error”
• U0001-87 “High speed CAN communication bus”
• U0402-64 “Invalid data received from transmission control module”
• U0402-92 “Invalid data received from transmission control module”
• U0404-00 “Invalid data received from Gear Shift Control Module”
• U0404-68 “Invalid data received from Gear Shift Control Module”
• U0404-81 “Invalid data received from Gear Shift Control Module”
• U0103-87 “Lost communication with Gear Shift Control Module”
• U0103-00 “Lost communication with Gear Shift Control Module”

How This Service Works

Step 1: Purchase our repair service online or over the phone.
Step 2: After processing your order, we will email you pre-paid shipping labels.
Step 3: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 4: We will inspect and repair your old module.
Step 5: We will send you back the repaired module the same day (unless otherwise stated).
Step 6: You install the unit back into your vehicle.

For more detailed instructions, please see here.