Application

What you need to know (please read before ordering)

Please Note: If the “SRS System Service Urgent” message was displayed prior to the Driver’s Information Module replacement, it will be necessary to clear the diagnostic trouble codes (DTCs) from the SRS airbag module after the new DIM installation. This can be done at any dealer or European car specialist.

This is a Program Transfer Service of your original module to a good unit you’ve supplied. You will need to source out a good used matching unit, then send them both in here for the service. Only the good unit will be shipped back to you. The original module is recycled here at our facility.

To ensure a matching unit, match up the module’s Hardware Part Number (HW-PN). See the pictures for an example.

The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:00 EST). After processing your order, we will email shipping labels and shipping instructions. If you don’t see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still don’t see the labels, please contact us at 1-888-712-2525

Features:

Plug & Play: The programming from the original unit is moved over to the good used unit one for one, which means the module sent back to you is plug and play. No software reload or calibration is required*

Quick Turnaround: Your module will be tested, transferred to the good unit, tested again, and then the good unit is sent back to you in the same day (unless otherwise noted).

Quality Tested: All our Volvo DIMs undergo rigorous tests on our specialized custom-built CAN-bus driven testbed. All functions, DTCs, and software are checked and verified for proper operation.
This module comes with our Lifetime Limited Warranty on the Software transfer only. Please see here for more information.

*In some very rare cases the software in the CEM and the DIM may be corrupt. This results in odd behavior such as the interior lighting flicking on and off when the driver’s door is open. Typically in these cases, the software corruption only shows symptoms after the DIM is working properly, so no matter how many DIMs are installed the issue will still be present. The resolution to this issue is to perform a DIM software reload. This will reload the DIM software, but more importantly, will reload the portion of the CEM software that has corruption. We see this in less than 1% of all DIM repairs or replacements.

Common Failure Symptoms

• “SRS System Service Urgent” message is displayed.
• Code SRS-0001 “SRS indicator lamp” stored.
• Code DIM-0002 “ABS warning lamp” stored.
• Code DIM-0003 “SRS warning lamp” stored.
• Code DIM-0005 “Red general warning lamp” stored.
• Complete DIM shut down and only the Check Engine Light is on.
• Twitchy pointer needles on one or more of the gauges.
• Self-advancing clock.
• Turn signal indicator arrows not displaying in the DIM.
• Message display scrambled or not working.
• Missing pixels on the message display.

How This Service Works

Step 1: Purchase a good used unit with matching part number from a local scrap yard.
Step 2: Purchase our service online or over the phone.
Step 3: After processing your order, we will email you pre-paid shipping labels.
Step 4: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 5: We will extract the software from the old unit, and program the good used unit with the extracted software.
Step 6: We will send you back the good module the same day (unless otherwise stated), and recycle your old defective unit at our facility.
Step 7: You install the unit back into your vehicle.

For more detailed instructions, please see here.

FAQ

What actually goes wrong inside the DIM?
A malfunction of any of the internal components can affect the proper DIM operation. We have determined that the majority of DIM failures are related to the onboard microcontroller (MCU). The MCU selected by the manufacturer hardly meets the minimum requirements needed to ensure proper DIM operation. And changes in temperature or in demand (scrolling for messages while turn signals are on) can halt the processor operation resulting in an inoperative DIM. In time, the reliability of the MCU will progressively decrease to the point that the DIM will no longer function. The manufacturer addressed this problem and all new DIM units are now fitted with a better microcontroller. The problem is that is cost $1200+ to have the DIM replaced at the dealership.

Do you know where I can source a matching module?
A good source for used Volvo parts is Erie Vo-vo Inc if you’re on the East coast, and Volvo and Saab Dismantlers if on the West coast.

The scrap yard doesn’t have my module’s part number in stock, but they carry a similar module with a different part number. Can I send you that one?
No. The software in your module is hardware specific. The good used module must have a matching part number, or else we cannot perform this service.

Why don’t you send my original module back to me?
In order to extract the software, we have to do some hardware modifications to your original module. This process is irreversible and damages the module permanently. Your unit will be recycled at our facility.

Why is there no Lifetime Warranty on the hardware for Program Transfers to Customer Supplied units?
We offer a Lifetime Warranty on the Software only. We also test your used module before and after the transfer to make sure it is fully operational. Since it is a used part that you purchased elsewhere and we did not repair or recondition it, we do not extend the warranty to the hardware. Check with your scrap yard for their warranty terms on your module.

How long does it take for you to transfer my module?
We have same day turnaround. This means that this service will be performed and the module shipped back out the same day we receive it.

Technical Resources

DIM Diagnostic Flowchart 

DIM Removal Instructions 

DIM Test Station 
v
DIM Introduction Video