Application

What you need to know (please read before ordering)

Please Note: If the “SRS System Service Urgent” message was displayed prior to the Driver’s Information Module replacement, it will be necessary to clear the diagnostic trouble codes (DTCs) from the SRS air bag module after the new DIM installation. This can be done at any dealer or European car specialist.

This is a Repair Service of your existing module. You will need to remove and send your module to us for repair using the shipping labels provided to you.

The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:30 EST). After processing your order, we will email shipping labels and shipping instructions. If you don’t see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still don’t see the labels, please contact us at 1-888-712-2525

Features:

Plug & Play: The software and settings will not be modified, making this module plug and play. No software reload or calibration is required after installation.*

Quick Turnaround: Your module will be tested, repaired, tested again, and sent back to you in the same day (unless otherwise noted).

Upgraded Microcontroller: We have asked a leading silicone firm to customize a powerful microcontroller to be used in our application. Unlike the DIM manufacturer, we did not opt for a smaller processor package but instead stayed with the 112 pin configuration. Doing so allowed us to fully customize the processor for maximum efficiency without altering the printed circuit board whatsoever. We also transfer all the programming information (including your mileage) to the new MCU so there is no need for further software reloads. The finished result is a Driver Information Module with your original software that is reliable and will operate under extreme conditions and we guarantee it for life!

Thermal Cooling Upgrade: All DIMs have a heat-dissipating sink installed directly on the MCU. This upgrade will ensure reliable processor operation during hot summer months.
Brand New Bulbs: All our DIMs have brand new bulbs installed. In addition, two new spare replacement bulbs are included with the shipment. The 1.5W bulb fits in any grey socket holder, and the 3W bulb fits any black socket holder.

Completely Reworked PCB: All internal circuit boards are tested at the component level. Any known prone-to-failure parts that are close to the maximum tolerance are automatically replaced.

Quality Tested: All our DIMs undergo rigorous tests on our specialized custom built CAN-bus driven test bed. All functions, DTCs, software, pixels, and pointer motors positions are checked and verified for proper operation.

Lifetime Limited Warranty: This module comes with our Lifetime Limited Warranty. Please see here for more information.

*In some very rare cases the software in the CEM and the DIM may be corrupt. This results in odd behavior such as the interior lighting flicking on and off when the driver’s door is open. Typically in these cases the software corruption only shows symptoms after the DIM is working properly, so no matter how many DIMs are installed the issue will still be present. The resolution to this issue is to perform a DIM software reload. This will reload the DIM software, but more importantly will reload the portion of the CEM software that has the corruption. We see this in less than 1% of all DIM repairs or replacements.

Reference Numbers

8251327 | 8637995 | 8637993 | 8673261 | 30682278 | 8690820 | 8673091 | 36050515 | 36050526 | 6050542 | 36050552 | 8251281 | 8251325 | 36050513 | 36050524 | 36050540 | 36050550

Common Failure Symptoms

• “SRS System Service Urgent” message is displayed.
• Code SRS-0001 “SRS indicator lamp” stored.
• Code DIM-0002 “ABS warning lamp” stored.
• Code DIM-0003 “SRS warning lamp” stored.
• Code DIM-0005 “Red general warning lamp” stored.
• Complete DIM shutdown and only the Check Engine Light is on.
• Twitchy pointer needles on one or more of the gauges.
• Self-advancing clock.
• Turn signal indicator arrows not displaying in the DIM.
• Message display scrambled or not working.
• Missing pixels on the message display.

How This Service Works

Step 1: Purchase our repair service online or over the phone.
Step 2: After processing your order, we will email you pre-paid shipping labels.
Step 3: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 4: We will inspect and repair your old module.
Step 5: We will send you back the repaired module the same day (unless otherwise stated).
Step 6: You install the unit back into your vehicle.

For more detailed instructions, please see here.

FAQ

What actually goes wrong inside the DIM?
A malfunction of any of the internal components can affect the proper DIM operation. We have determined that the majority of DIM failures are related to the onboard microcontroller (MCU). The MCU selected by the manufacturer hardly meets the minimum requirements needed to ensure proper DIM operation. And changes in temperature or in demand (scrolling for messages while turn signals are on) can halt the processor operation resulting in an inoperative DIM. In time, the reliability of the MCU will progressively decrease to the point that the DIM will no longer function. The manufacturer addressed this problem and all new DIM units are now fitted with a better microcontroller. The problem is that is cost $1200+ to have the DIM replaced at the dealership.

Technical Resources

DIM Diagnostic Flowchart 

DIM Removal Instructions

DIM Test Station

DIM Introduction Video