Application

What you need to know (please read before ordering)

This is a Repair and Return service of your existing module. You will need to remove and send your module to us for repair using the shipping labels provided to you.

The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:00 EST). After processing your order, we will email shipping labels and shipping instructions. If you don’t see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still don’t see the labels, please contact us at 1-888-712-2525

Features:

Plug & Play: The software and settings will not be modified, making this module plug and play. No software reload or calibration is required after installation.

Quick Turnaround: Your module will be tested, repaired, tested again, and sent back to you in the same day (unless otherwise noted).

Lifetime Limited Warranty: This module comes with our Lifetime Limited Warranty. Please see here for more information. https://xemodex.com/us/warranty-return-policy/

Reference Numbers

4F1919600Q | 4F1 919 611 | 4F1 919 610

Common Failure Symptoms

• Communication problems
• Display screen turning on and off
• Buttons not functioning
• Illumination problems

How This Service Works

Step 1: Purchase our repair service online or over the phone.
Step 2: After processing your order, we will email you pre-paid shipping labels.
Step 3: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 4: We will inspect and repair your old module.
Step 5: We will send you back the repaired module the same day (unless otherwise stated).
Step 6: You install the unit back into your vehicle.

For more detailed instructions, please see here.