Application
Application
All 1999+ BMW DMEs Bosch, Continental, and Siemens
What you need to know (please read before ordering)
What you need to know (please read before ordering)
This is a Testing service of your existing Digital Motor Electronics (DME). Please use this service when you don’t see your particular module listed in our regular repair services. Our facility offers full support for gasoline and diesel DMEs made by Bosch, Siemens, and Continental. You will need to remove and send your module to us for testing using the shipping labels provided to you.
The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:00 EST). After processing your order, we will email shipping labels and shipping instructions. If you don’t see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still don’t see the labels, please contact us at 1-888-712-2525
Along with the shipping labels, you’ll receive an ECM failure form. Please complete it and give us as much information as you can about the failure. Please include the completed form with your shipment (inside the box).
Once here, your module will be tested and inspected. We’ll then provide you with a repair estimate. Should you decide to go ahead with the repair, the test fee will be credited towards the repair cost.
Please note that since these are Engine Control Modules some functions can only be tested when installed in the vehicle with a working engine, meaning testing can be limited outside of the vehicle. This is one of the reasons why it’s very important to be thorough with your diagnosis as well as provide us with as much information as possible.
On average we can repair the module in one day, as we have a majority of the commonly failing silicone parts in stock. However, in some instances we might have to order new parts and that may take additional time.
If your module is damaged beyond repair (e.g. in cases of water damage, dead short) we can still offer a transfer of the existing software, immobilizer codes, VIN and other data into another unit. Additional charges may apply.
Common Failure Symptoms
Common Failure Symptoms
• Engine misfire as a result of a lost signal to one or more injectors or ignition coils
• Radiator fan is on continuously
• Permanent no start condition
• Intermittent no start when hot or cold
• No communication with the ECM
• ROM memory failure
• Internal ECM failure
How This Service Works
How This Service Works
Step 1: Purchase the testing service online or over the phone.
Step 2: After processing your order, we will email you pre-paid shipping labels.
Step 3: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 4: We will inspect and test your module.
Step 5: We will contact you with the results and options, including pricing.
Step 6: If you decline the service, we’ll send the module back to you unrepaired. If you authorize the service, we’ll perform the service.
Step 7: We will send you back the module the same day (unless otherwise stated).
Step 8: You install the unit back into your vehicle.