Warranty Claim Form

How to file a warranty claim for XeMODeX part:

1. Complete the form below with as many details as possible. Include any diagnostic print-outs etc.

2. The form includes a preferred method of contact options:
a. Contact via email – Where our technician will communicate with you via e-mail.
b. Contact via phone – Where our receptionist will call you to schedule the time for our technician to call you back. Our business hours are Monday to Friday 8:30am to 5:30pm EST. Please be advised that claims submitted after 3pm or outside of the normal business hours will be processed in the next business day.

Important: No warranty request will be considered without submitting this form.



  • Detailed Description of Failure Symptoms
  • Detailed Description of Trouble Codes
  • Accepted file types: acceptedfiletypes:jpg, gif, png, pdfcaptcha.